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My research focuses on building trustworthy and safe AI systems that foster user trust, increase transparency, and ensure accountability. As a User Experience researcher, my work is centered around the design of supportive experiences that enable users to communicate online without fear of mistranslation or misinterpretation, creating an inclusive environment for diverse cultural backgrounds.
My experiences span applied, user-centric natural language processing, particularly in social media posts, cross-cultural communication, and the dissemination of misinformation in politics. My research interests include UX research, qualitative and quantitative methods, mixed-method research, responsible AI, applied machine learning, psychology, inclusive design, and human-computer interaction.
Publications
Gupta, A., Aly, H., Takeuchi, J., & Knijnenburg, B. (2025, October). Giving Social Media Post Authors More Control over the Translation of their Posts Enhances their User Experience. To appear in the Proceedings of the 28th ACM SIGCHI Conference on Computer-Supported Cooperative Work & Social Computing (CSCW 2025), Bergen, Norway, October 18–22, 2025.
Weng, T. Y., Gupta, A., Knijnenburg, B. P., Mondal, M., Fulda, N., & Page, X. (2024). Identifying Tensions that Arise in Cross-cultural Online Communication. In IUI Workshops.
Osho, O., Gupta, A., Brown, D., Knijnenburg, B., Kennedy, C., Washington, G., ... & Gosha, K. (2024, February). Developing and Validating a Scale on Subjective Factors Affecting Retention of Underrepresented Computer Science Undergrads. In 2024 Black Issues in Computing Education (BICE) (pp. 8-14). IEEE.
Gupta, A., Takeuchi, J., & Knijnenburg, B. (2023, July). On the real-world performance of machine translation: Exploring social media post-authors’ perspectives. In Proceedings of the 3rd Workshop on Trustworthy Natural Language Processing (TrustNLP 2023) (pp. 302-310).
Gupta, A. (2021, April). User-controlled content translation in social media. In Companion Proceedings of the 26th International Conference on Intelligent User Interfaces (pp. 96-98).
News
Paper News (July Cycle '24): My full paper, testing a theory-driven model about human-in-the-loop translation using an online between-subjects experiment, has just been accepted and is currently in publication to ACM SIGCHI CSCW '25 after undergoing major revision following rejection from CSCW '24.
General News (Aug '23 - Jul '24): I served as the Social Events Chair for the School of Computing Graduate Student Association (SoCGSA) at Clemson University, organizing events to facilitate networking among graduate students.
Paper News (Feb '24): My paper titled "Identifying Tensions that Arise in Cross-cultural Online Communication" was published at the SOCIALIZE Workshop of the 29th International Conference on Intelligent User Interfaces, Greenville, South Carolina, USA. Read Paper...
Paper News (Jan '24): I presented "Developing and Validating a Scale on Subjective Factors Affecting Retention of Underrepresented Computer Science Undergrads" at the Black Issues in Computing Education (BICE) 2024 Symposium in Santa Domingo, Dominican Republic. Read Paper...
Paper News (Jul '23): I presented and published my full paper titled "On the Real-world Performance of Machine Translation: Exploring Social Media Post-authors’ Perspectives" at the TrustNLP Workshop of the 61st Annual Meeting of the Association of Computational Linguistics (ACL). Read Paper...
General News (Aug '22 - Jul '23): I began serving as the President of the Nepali Student Association (NepSA) at Clemson University, leading an organization of 80 members and organized and hosted several events, all events supported by fund raised throughout the year which happened for the first time.
Award News (Apr '23): I received the Graduate Student Government Travel Award to attend ACL2023, which included a $1000 grant.
Paper News (2023): I served as a reviewer for scientific research papers for the HCI Journal.
Paper News (2023): I reviewed short papers for iCONFERENCE.
Award News (2020 - 2022): I was honored with the Ricoh Fellowship twice, receiving a total of $20,000 in recognition of my academic achievements and contribution to automating their Calls scoring system using Speech Analytics during my internship period (Summer 2021).
Award News (Oct '22): I won the Best Poster Presentation Award in Data Analytics at the HPCC Systems Community Summit, earning a $250 Amazon gift card.
Paper News (Oct '22): I presented a poster titled "Nepali NLP Initiative" at the HPCC Systems Community Day Summit (remote).
Paper News (2022): I contributed as a reviewer for the Late-Breaking Work papers at the CHI conference.
Paper News (2021): I reviewed Late-Breaking Work papers for the CHI conference.
Paper News (Apr '21): I presented and published my doctoral consortium paper titled "User-controlled content translation in social media" at the 26th International Conference on Intelligent User Interfaces-Companion in College Station, TX, USA (remote). Read Paper...
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